Privacy Policy

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At CulturalChic, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us in any other way.   

1. Information We Collect  

We may collect the following types of information:  

• Personal Information: Name, email address, phone number, shipping and billing addresses, payment details, and any other information you provide when making a purchase or creating an account.  
• Device and Usage Information: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.  
• Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and gather data about site traffic and interaction.  

2. How We Use Your Information  

We use your information for the following purposes:  

• Order Processing: To fulfill your purchases, process payments, and deliver products.  
• Customer Support: To respond to your inquiries, provide assistance, and resolve issues.  
• Personalization: To tailor your experience, recommend products, and send personalized offers.  
• Marketing: To send you promotional emails (only with your consent) and updates about new collections, events, and initiatives.  
• Improvements: To analyze site usage and improve our website, products, and services.  

3. Sharing Your Information  

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:  

• Service Providers: Trusted partners who assist with payment processing, shipping, marketing, and website operations.  
• Legal Obligations: When required by law or to protect our rights, property, or safety.  
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.  

4. Your Rights and Choices 

• Access and Correction: You can review and update your personal information by logging into your account or contacting us.  
• Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email.  
• Cookies: You can adjust your browser settings to refuse cookies, but this may limit your access to certain features of our website.  

5. Data Security  

We implement industry-standard security measures to protect your information, including encryption, secure servers, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.  

6. Children’s Privacy  

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it immediately.  

7. Changes to This Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.  

8. Contact Us  

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:  

• Email: CulturalChic@culturalchic.com 
• Phone: +86 18854026699
• Address: Hong Kong

Effective Date: 03/07/2025 

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